mass mail

[wissem]

Hi
when i would send a mass mail i can't
please view the screenshot

 

[frm.mwz]

Hi
when i would send a mass mail i can't
please view the screenshot
View attachment 3102

It says '0 customers', how can that be?
Or is there no system DS available?

 

[wissem]

i select 40 customer but it displayed 0

 

[frm.mwz]

i select 40 customer but it displayed 0

The process may not have started, if no DS is available for transactional (or general system) use.

 

[wissem]

i'm sorry but i don't understand

 

[frm.mwz]

i'm sorry but i don't understand

Do you have any DS set to 'all' or 'transactional'? Only then a DS is 'available' for your 'mass email' to customers. You will see it when it works in the DS logs.