Weird behaviour in AR campaigns

jorvidu

jorvidu

Member
This is a little bit strange.
I have a list with 5 persons that link to an AR sequence of 25 emails.
Everything seems to run smoothly as mails are programmreds to be sent every other day.
Suddenly, in the 3rd day of the AR campaigns, changes from 5(100%) to 4(100%), but list is still 5 persons... So days go by and one of the addresses is no longer getting the emails, it's like the user decided to stop the sequence...
To be clear, this user is just my email and I just use it to check things and I was curious about not gtetting more of the sequence.

1653896883825.png
This is the email that stopped getting more emails:
1653896964233.png
Today is 30/5 so it should have been launching more emails, like this other account:
1653897001409.png

Any ideas?
Thanks a lot!
Jorge
 

Attachments

  • 1653896944038.png
    1653896944038.png
    18.4 KB · Views: 1
jorvidu said:
This is a little bit strange.
I have a list with 5 persons that link to an AR sequence of 25 emails.
Everything seems to run smoothly as mails are programmreds to be sent every other day.
Suddenly, in the 3rd day of the AR campaigns, changes from 5(100%) to 4(100%), but list is still 5 persons... So days go by and one of the addresses is no longer getting the emails, it's like the user decided to stop the sequence...
To be clear, this user is just my email and I just use it to check things and I was curious about not gtetting more of the sequence.
Click to expand...
Can you check if all subscribers are confirmed? also can you check campaigns delivery logs from Backend > Misc > Campaigns delivery logs and see if that subscriber received the email?
 
Yes, subscriber is confirmed, as I said before, it's my own email for testing.
The email wasn't sent. It sent the first, to the third one and then stopped...
Also checked the log. It's showing 5 sends for the 3 first sequence, then only 4 send from 4th email, no errors shown
 
Last edited:
Maybe you have some sort of segmentation based on opens/clicks?
Theres no reason for why the AR simply stops at it's 3rd iteration unless somewhere you told it to do it.
 
No, I don't use segmentation for anything.
I know there should not be any reason, where can I look for a reason?
Thanks!
 
Just did it, the campaign that should be next to send the AR email to the account is 1094
Can't see anything weird here, any suggestions?

1094 us the id for the
[2022-05-30 13:03:42] - [Worker 0] Campaign id 1094 pre-checks: Starting...
[2022-05-30 13:03:42] - [Worker 0] Campaign id 1094 pre-checks: Populating customer data...
[2022-05-30 13:03:42] - [Worker 0] Campaign id 1094 pre-checks: Pre-counting campaign subscribers...
[2022-05-30 13:03:42] - [Worker 0] Campaign id 1094 pre-checks: Pre-counting campaign subscribers, start counting. ..
[2022-05-30 13:03:42] - [Worker 0] Campaign id 1094 pre-checks: Pre-counting campaign subscribers, finished counti ng in 0.00150 seconds...
[2022-05-30 13:03:42] - [Worker 0] Campaign id 1094 pre-checks: Finding campaign max subscribers count and adjusti ng quota left...
[2022-05-30 13:03:42] - [Worker 0] Campaign id 1094 pre-checks: Currently quota left is 9223372036854775807 and ca mpaign available subscribers for this batch is 0...
[2022-05-30 13:03:42] - [Worker 0] Campaign id 1094 pre-checks: Done!
 
Hello, I saw your post on Upwork, however, I understand your problem, there are different ways to check it, first I want to ask you
Whether you are using a third party rsmtp server, you can check the set, which means sending emails successfully from Mailwizz but your Smtp server may be blocked. As a result, you may not be receiving email, there are more issues,

You can massage me Skype anytime, I am always available.

My Skype id:live:.cid.3f93b71141bc1726
 
You must log in or register to reply here.
Back
Top