unsubscribe from list not working

Discussion in 'Common issues' started by Kerry Panchoo, Jun 11, 2019.

  1. Kerry Panchoo

    Kerry Panchoo Member

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    When attempting to unsubscribe from a list using the unsubscribe link in an email results in the error shown.

    It looks like for some reason the confirm-unsubscribe step isnt working.

    Any suggestions?
     

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  2. majid1f

    majid1f Member

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    i think your server was down at that time. check other functionality of server and then check unsubscribe with a test campaign.
     
  3. Kerry Panchoo

    Kerry Panchoo Member

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    the server is working properly, and the unsubscribe step works but the confirmation page does not show up
     
  4. twisted1919

    twisted1919 Administrator Staff Member

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