mr2mostafa
New Member
How to choose what happens with soft and hard Bounce
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Soft and hard Bounce
- Thread starter mr2mostafa
- Start date
- Hard bounces is marked as blacklisted, a hard bounce means the email does not exist anymore on the target server, or it has been blacklisted, disabled, etc.at happens with soft and hard Bounce
- Soft bounces are blacklisted based on the settings in the Backend->Settings->Cron->Settings for processing Delivery and Bounce logs. Also from here: Backend->Settings->Cron->Settings for processing Delivery and Bounce logs you can modify and for hard bounces but for this type of bounces i advise you to keep it as it is set.
theseagull
Member
I am using a server from JA Associates...I can see that the error which is usually a soft bounce everywhere is classified as hard bounce with them and hence added to blacklist
can we specify in the backend...what error will be a hard bounce and what will be a soft bounce
can we specify in the backend...what error will be a hard bounce and what will be a soft bounce
The rules are stored in /apps/common/vendors/BounceHandler/rules.phpI am using a server from JA Associates...I can see that the error which is usually a soft bounce everywhere is classified as hard bounce with them and hence added to blacklist
can we specify in the backend...what error will be a hard bounce and what will be a soft bounce
You can duplicate that file and name it rules-custom-override.php and MailWizz will load that instead of it's original file, and you can place there all your rules.
theseagull
Member
Thnks for the information