Segmentation by country

[AllRems]

Hi, i really love this app!

I have create a segment (country).
So first i had a custom filed call GEOCOUNTRY (image1)
And then i sent the campaign. As you can see in image2 i can see that i have the results in OPEN email.
But when i create a segmentation (image3) the results are zero.
I don't know where i made a mistake
Thank you for your help
remy

 

[twisted1919]

@AllRems - in your email list, do you see the country field being populated with the right values?

 

[laurentiu]

@AllRems - Make sure you have sync custom fields option enabled Backend > Settings > Cron > Custom fields sync > Yes.

 

[AllRems]

@AllRems - in your email list, do you see the country field being populated with the right values?

no i don't

 

[AllRems]

@AllRems - Make sure you have sync custom fields option enabled Backend > Settings > Cron > Custom fields sync > Yes.

it seems that it was already on YES

 

[laurentiu]

no i don't

You need to wait for that command to running, for default sync custom fields run one time a day, also you can run it manually following this example: https://kb.mailwizz.com/articles/debug-send-campaigns-command/ and replace in command:
send-campaigns with: sync-lists-custom-fields

 

[AllRems]

@laurentiu thank you, because the campaign was send yesterday i'm suppose to see them today, no? because its not the case, the field is still empty

 

[AllRems]

By testing what you told me i have this answer:


$ /usr/bin/php -q /var/www/clients/client1/web1/web/backmailing/apps/console/console.php send-campaigns sync-lists-custom-fields
Error: Unknown action: sync-lists-custom-fields

Usage: /var/www/clients/client1/web1/web/backmailing/apps/console/console.php send-campaigns index

 

[laurentiu]

By testing what you told me i have this answer:


$ /usr/bin/php -q /var/www/clients/client1/web1/web/backmailing/apps/console/console.php send-campaigns sync-lists-custom-fields
Error: Unknown action: sync-lists-custom-fields

Usage: /var/www/clients/client1/web1/web/backmailing/apps/console/console.php send-campaigns index

Your command must be like this:

php -q /path to your app/apps/console/console.php sync-lists-custom-fields --verbose=1

 

[AllRems]

Your command must be like this:

php -q /path to your app/apps/console/console.php sync-lists-custom-fields --verbose=1

Hi and thank you, it seems to work.
But do i have to do this manually or it is suppose to work with a cron?
Nice day

 

[laurentiu]

But do i have to do this manually or it is suppose to work with a cron?

This command run one time a day when daily cron are running.
You can make this command to run whenever you want by adding it to your crontab list, read this articles to understand how cronjobs works: https://kb.mailwizz.com/articles/what-are-the-cron-jobs-that-i-have-to-add/
https://kb.mailwizz.com/articles/what-cron-jobs-are-why-do-i-need-to-add-them-and-how/
To set a frequency for cornjob please see this: https://crontab-generator.org/