Prepopulated data

[technical]

Hi,

I have embedded a form and I trigger the email via the form, my question is suppose the user is updating a few fields and I have added custom fields, why does he have to enter the details again? As I saw a use case right now, after entering a few form fields, when the user clicks on submit he is redirected to the subscribes page and asked to enter the details again, why does it not capture the details already added?

Is there a way where we can just add the newly added information instead of having to ask the customer to enter the details again, where I might lose out on the customer itself?

 

[twisted1919]

The only case when the above could happen is when your subscriber already exists in the list and you try to add it as a new subscriber, in which case, the subscriber is directed to the update-profile form.

 

[technical]

Thanks Twisted appreciate it.