Openers & Non Openers not displaying properly when filtering

[tim]

I am trying to segment my lists by openers and non-openers.

Mwz is not displaying them properly.

In the attached image, you will see my own email showing up when selecting "Did not open".



However, I've opened and clicked from my email, as it can be seen from "Last updated" as well.

My email shouldn't show up at all and this is happening for a lot of subscribers,not only my seed email.

I do not want to delete active openers but mwz currently is showing a lot of subscribers who opened as they didn't.

Any idea how to fix it or what might have caused it?

Note: I had "Delete campaign open logs *" and "Delete campaign click logs *" enabled until I noticed the disparity today. If this is the cause, all good,it will be good in the future, if not, I am looking for some clues.

Thanks

 

[twisted1919]

Note: I had "Delete campaign open logs *" and "Delete campaign click logs *" enabled until I noticed the disparity today. If this is the cause, all good,it will be good in the future, if not, I am looking for some clues.

Well... we do use those logs to detect this, so that's the culprit.

 

[tim]

I guessed that because previously it was working just fine.

Thank you a lot for the prompt response