Mails sent with default From email instead of specified one

[DrSnake]

Hello,
I don't understand why the default From email is always the one being used in the mails while I have specified the from email at campaign level. The sending domains are verified as well. But it always send with the default From email set at delivery server level which is my personnal email. How can I fix that please. Thanks

 

[twisted1919]

In the delivery server settings, there is a setting called Force FROM, which is set to ALWAYS by default. If you set it to Never, then MailWizz will no longer force the email address. But use with care, if your smtp server decides it does not like the email address, then email sending will fail.

 

[DrSnake]

Hello,
Thanks for the reply. I have the Force From set to Never as recommended but any test campaigns still comes from the default email which is my personnal gmail account. Althought I have set emails from my verified sending domains.

 

[twisted1919]

but any test campaigns still comes from the default email

You're sending a real campaign, right? It's just to a test list, correct?
If that's the case, then I can tell for sure MailWizz uses whatever email you use in your campaign FROM email. So maybe your smtp server does force the sender, in which case, there's nothing we can do.