Did not receive server verification email

[BrianWilliams]

I am working to verify a new server in our Mail Wizz setup.

The provider is Spark Post.

I clicked confirm and added the email address in Mail Wizz

I got the message from Mail Wizz to

• Please check your mailbox to confirm the server.

It has been an hour and I have not received the confirmation email.

I did submit again, got the message to check my mailbox--still nothing.

I called my domain email host. They checked the logs and didn't see that the emails had come in.

Is there anything else I can do to verify this server?

Thanks.

Brian

 

[ghimes]

Hello,
If the message is that you should check your inbox, means MW successfully handled the email to the smtp provider. I doubt that there is no trace of it in their logs. Since it is Sparkpost, you might check that yourself, since they are having a web portal.

Cosmin

 

[BrianWilliams]

Thank you!