Cron Job Errors

Eric535

Member
I am getting a few errors on my cron jobs history page.

bounce-handler
feedback-loop-handler


Can someone tell me how to fix this? Would the bounce-handler error prevent people from unsubscribing? I have noticed some emails that are unsubscribed and they still get campaigns sent to them.

Forgot to mention I am using AWS to send my emails.

Screenshot 2024-03-24 at 10.47.18 PM.png
 
Last edited:
have noticed some emails that are unsubscribed and they still get campaigns sent to them.
Unsubscribes happen per list basis, unsubscribing from list A will still allow people to get emails from List B. Once unsubscribed from list A, there is absolkutely no way they still get emails from same list, its just impossible.

Related to the error you get, there can be dozen reasons, the easiest way to find out is this: https://www.mailwizz.com/kb/debug-send-campaigns-command/ but use bounce-handler instead of send-campaigns. Also the application logs at Backend > Misc > Application Log can help giving some info on what goes wrong.
 
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