Campaign exceeds delivery server status and assigns Giveup status

[wabaileyjr]

v 1.5.7 using Sparkpost API. warming up server with hourly and daily quotas increased each day. Campaigns quit sending to SparkPost when quota is reached yet continue to process and assign Giveup status to remaining emails in the list rather than pause and wait until next days quota is available. I do not have this issue with other services.

 

[laurentiu]

v 1.5.7 using Sparkpost API. warming up server with hourly and daily quotas increased each day. Campaigns quit sending to SparkPost when quota is reached yet continue to process and assign Giveup status to remaining emails in the list rather than pause and wait until next days quota is available. I do not have this issue with other services.

You can go in Backend > Misc > Campaigns delivery logs and see the reason for giveups.
Also in Backend > Settings > Customers > Quota counters you can enable Count campaign giveup emails and then these emails will be counted in quota if this settings is set to no then these emails with giveup status will be not counted and mailwizz will try to send until quota will be reaced.