Abuse complaint duplicate

[Gerard Michel Vollet]

When I check my unsubscribers for a particular campaign on the detailed page, I got 1 record for unsubscribes and 2 identical records when it is an abuse complaint. I also don't have IP & user agents showing for these.

It doesn't matter if I use Mandrill or Amazone SE, it is the same.
There are no duplicates in their metrics so it my be something with the app.

Any idea?

 

[twisted1919]

Are these two emails the only problems?

 

[Gerard Michel Vollet]

No, each time there is an abuse note it's a duplicate... I have one with a yahoo.com as well.
Hopefully not too many complaints.

 

[twisted1919]

Got it, i think they post same request several times.
Take the attached, unzip it and place the file in apps/frontend/controllers to override the existing one.
If i am right, the issue will go away.
Let me know how that goes.
Thanks.

 

[Gerard Michel Vollet]

OK, will do.

Thank you very much.