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Hello, I would like to exclude the unsubscribed emails and not count them in the total number of subscribers appearing in Account Usage. Please let me know if this is possible.

The issue has been resolved. Thank you!

Hello, Is there any update concerning the mbuilder? The extension is still not working.

Hello, Earlier today we noticed that our mbuilder extension is no longer working, we are unable to use it. I tried to raise a ticket at http://helpdesk.mbuilder.co/ but the website is not responding. We would appreciate your help with this situation. Thanks

Was there any update on that matter? i am facing exactly the same problem, but internet does not provide any help. sending from verified domain AND verified email is ok within MW sending from verified domain AND NOT verified emails gives the following error: <Message>Identity XXXXXX@XXXXX.XX is...

Any update on the issue?

Any update? its been 2 working days so far

The builder is not working today. It does not appear while creating a template. And it is black friday comming soon. Worst time to stop working. I hope its not intentional. When i tried to raise a ticket, error occured: the domain is suppended Because i tried first to remove the key, i hope i...

Please stop spamming this thread mate, I know you're trying to help but please. It keeps sending notifications. Already created a ticket in mBuilders site as well, I'll post here in case there is something new to share. And since we do not have access to our admin panel, it's not possible and...

Same thing here, if you find any further info before me please let us know in this thread. Thank you in advance.

Hello, We are facing an issue with bounce rate. Yesterday we sent a campaign to 296.620 subscribers and the bounce rate was 0%. Suspicious enough, I conducted some tests on my own. I tried to send some campaigns to invalid mail addresses and the bounce rate again was 0%. We are sending via...

You are 100% correct. unfortunately I had to give the accounting email of the company to purchase the product, so the notifications were going to that account. I'm truly sorry once again.

Thank you. did you know that I bought the extension on version 1.0 and now its 1.3.1? I didn't, and I got informed. I would like to get a link with all the versions or just the current version.

Shouldn't we have a download link somewhere?

http://www.mbuilder.co/ Error establishing a database connection Urgently need the folders path to cache to be deleted.

Clear enough, thank you for explaining in such detail. Can't wait for the release.

Can't wait, it's the only thing that at least I'm missing from mailwizz. I know there are some other builders available as well but this one seems proper. So Thank you guys! Happy New Year everyone! PS. If you need any beta testers (ofc I'll buy the license) I'm also interested.

Thank you both very much for your replies. I cannot simply add another IP in order to check that everything is working properly while having the old one online? Is there a proper way to do it then, or a step by step guide to avoid loosing any data? Thank you once again.

Feedback: That didn't work out for me, it still showed up the message I've written in the OP. I had to restore to a previous point in order to get it working again. Another question though, now that I've passed the first shock (!), how can I install it safely to another server in order to move...

Hello there, Really sorry for the caps but it's indeed urgent. I tried to install the platform to a second server so i can move it afterwards and since then I'm getting this message and everything is locked. -- It seems this application does not use a license key which suggests it actually is a...