Search results

I understand that MW tracks opens and clicks but it only provides one consolidated number. I'm looking for opens by network (yahoo, gmail, hotmail, etc) and we also use multiple sending servers so I have no way of knowing the open rates unless I look at the sending networks stats, ie Mandrill or...

Is it possible to turn on open tracking for Mandrill API? I have it setup already at Mandrill but their support told me that our API calls from MailWizz are overriding it and turning it off. Mandrill API call log shows: "track_opens": false, "track_clicks": false Can this be changed to true...

I have the same problem. Tried clearing cache, using a different browser, but still just get the screen refreshing after clicking "Start Update Process". No errors. I also tried the command line SSH but get: /usr/bin/php: No such file or directory Not sure how to proceed. Thanks for any...

I'm running 1.3.5.8. Looks like there is an update that I haven't installed yet.

Is PCNTL a new option? I don't see that setting in my CRON settings? I having really slow delivery times. I've gone through the forums and read everything I can find on optimizing the settings but I'm still getting like an 18 hour send time for 100,000 list. I'm going through 2 servers...

Ok. Is there something I should have setup in order to get those headers there? How is it supposed to work? Thanks for your assistance on this.

People are replying, however the messages are all exactly the same so I don't think it's people manually doing it - they are hitting some other unsubscribe mechanism besides the link in the email. Maybe I'm missing the way the feedback loop server works - I was under the impression it would grab...

You want the header of one of the email messages in promotions@ that requests the unsubscribe?

I'm trying to troubleshoot the Feedback loop server setup as well. I don't know if I have it setup wrong or if it's just not working. I send using 2 delivery servers, alternating between then - Mandrill API and Sendgrid API. The emails go out with a from address of noreply@ and the replyto...

Ok. I don't want a 50/50 split though, maybe something like 80/20. So if I configure "change server at" to an appropriate setting and leave probability to 100% for both, should I then just put the server "hourly quota" low for the second server? Will it hit the "change server at" only up until...

When does probability kick in? It seems like many of these settings overlap. So is it better to configure Cron settings for "send at once" + "change server at" to alternate 2 servers, or use the probability? What would happen if I have: Subscribers at once: 1000 Send at once: 500 Change server...

One last question... if I have the customer setup with a delivery server and a 1000 per hour quota on that. Will the campaign just automatically jump to the other system servers once that quota is hit? It seems like nothing will work as defined as long as there are system servers setup.

Yes, makes perfect sense. I need to move the SendGrid Web API server over from a system server to a customer server. Alternatively I guess I could just delete all other delivery servers, but I'd like to keep them as backup. Is it possible to disable a delivery server? I don't see that option...

Thanks, I appreciate your help. I'm not using groups. So if I switch "Can send from system servers" to NO, then no emails will send? The customer doesn't have any delivery servers setup at that level. All delivery servers are "system" at this point. So in Campaign Setup - The "Campaign...

There aren't any application log errors. Delivery_server_usage_log table is huge ~695,208 total rows. I've been using MailWizz for several months, only now have I tried to use quotas with a new delivery server. But something is definitely jacked up. I have 4 delivery servers but on this...

Thanks for the reply. I'm using version 1.3.4.9 Under delivery settings (cron), I have it set to: Campaigns at once: 1 Subscribers at once: 1000 Send at once: 500 Pause 3 Emails per minute: 0 Change server at: 200 Delivery Server is set to 1000 per hour. I don't see any other settings that...

Also, Mailwizz shows the campaign has sent a total of 9000 emails but the actual SendGrid stats dashboard shows only 5468 emails processed. Doesn't make me feel warm and fuzzy about things working correctly. Thanks for any thoughts on this.

I have a delivery server setup through SendGrid web API with an hourly quota of 1000. I sent an email campaign and within 15 minutes the system sent 8000 emails. I've double checked that the delivery server is selected for that campaign correctly. Any ideas?