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    Sudden spike in open rate (Not natural)

    Hi i use mailwhizz almost once a week (i also use aweber) Im looking at the stats and it doesnt seem normal Im suddenly getting a very large open rate (i would love this to be true but it looks like something is up) its almost every time emails are sent then opens are being logged User...
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    no stats in emails

    hi - I recently upgraded from an older version to the latest version - the reason I upgraded was because my emails were not getting sent (I was already many versions behiond so decided to update) I ran accross a number of issues while upgrading but managed to overcome them with some posts I...
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    Mailwizz Setup + Instalation On Amazon servers

    Hi We will be needing a commercial mailwizz license installed on Amazon servers and fully configured for use. If you have skills in this area and can help with the setup and configurations then I would love to speak thanks
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    Aweber & Mailwizz Sync

    Hi I was wondering if there is any type of system that will allow me to keep my emails that I have on aweber synced to my Mailwizz account? or what would be the best way to add my new aweber subscribers to my mailwizz account? thanks
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    SMTP / devlivery server Suggestions

    Hey guys So ive been using mailwizz for a little time and really like it.. the problem I get is from SMTP companies.., Sometimes I will send an email and it will get an excellent delivery rate, other times I will send an email and get hundreds of bounces (despite knowing that the emails are all...
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    help needed with bounces

    hi I sent an email today and got over 91 hard bounces - this is not usual for me as i haven't added any new emails since my last send which was a few days ago ... i also got many soft bounces too I use sparkpost and here are some of the bounce notifications i am getting - any idea how i can...
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    just purchased support but mailwizz still tells me that support pack has expired

    hi I just extended my support inside of code canyan but mailwizz still tells me that the support pack is expired
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    Cant login - Blank screen customer and backend

    hi I sent an email yesterday.. all was working well and the email completed to send Today i tried to login to mailwizz and I cant.. I tried to go to my customer url and its just a blank page - so i tried the backend and exactly the same thing When looking at the email I sent yesterday.. I...
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    Mailwizz Bounces (Turn on SMTP {hash} in your mail client

    Hi I am seeing a couple of bounces in mailwizz and wanted to know if there is anything I can do on my side to overcome this Here is the message 550-Please turn on SMTP {hash} in your mail client. mta# 550-[a.b.c.d]:45589 is not permitted to relay through this server without 550 authentication.
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    blank emails hard bouncng and unable to delete

    I have some emails showing as hard bounced but when I look at them then there is no email noted and when I check these entries to delete them then I am unable to do so because they dont delete.. please see attached image any idea how I can get these removed please
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    stats not updating after server move

    hi I have just moved servers and have moved mailwizz onto the new server - Emails are being sent ok etc - The only issue is that its not tracking how many opens etc I get - on the previous server it was in realtime - Im on my own list and have opened my email but it is not showing any stats in...
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    Campaign stopped at 61%

    hi I started a campaign yesterday - it usually takes about 8 hours to complete sending to all users in the list Today i got up and logged into the mailwizz script to see that it was still processing and had only reached 61% and not sending any more.. i logged into sparkpost and everything...
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    Mailwizz Links

    HI.. I recently had one of my sites on my server hacked. It was a wordpress site and I have since recovered. Because the mailwizz script is hosted on the same domain - many anti viruses would generate prompts of how the site might not be safe. Is there a way to send emails from my domain that...
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    200+ soft bounces - some guidance please

    hey guys I sent a campaign out and Recieved 200+ soft bounces I don't want to simply delete them because I don't know the exact reason - but I don't want to effect future delivery so I'm not sure what I should be doing with these soft bounces I've recently changed from using mandrill to...
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    Amazon SES Setup suggestions

    HI.. I just spent the better half of 30 minutes trying to setup amazon ses The problem I found was that the labels asked me for Username and password.. But in fact I need to add the secret key and access ID Just a suggestion to get the labels changed as it would help anyone setting this up
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    Sparkpost...error adding server

    HI I am trying to configure sparkpost inside of mailwizz.. I have created an api key inside of sparkpost with all permissions and added the new server to mailwizz.. when I try to send a test email to validate the server then I get the following errors - Please note my domain is verified inside...
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    Using Emoji Icons In Email title Causes Title to be removed

    hi Every now and then I use emoji icons in my titles (when I email via aweber) Today i tried to use them in mailwizz..when I send myself a test email then for the title field it says unknown when i go back to edit setup and change the title then I see that the title field is empty I am...
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    subscriber count questions

    Hi - I imported some subscribers into a list I already had subscribers in The count went up from 14k to about 15k when I go to lists, I can see my lists subscriber count as 15,485 But when I go to campaigns > create new > list (to select the list I want to send to) then it shows my list name...
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    License details

    Hi Is there such a license that would allow me to offer auto responder to my users on my own website ? What I mean is, am I able to install mailwizz on my domain,create accounts for individual users of my membership system and allow them to use it ? Thanks
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    changing outgoing server hourly rate mid way through campaign

    I was sending a broadcast to about 15k emails using a mandrill as the outgoing server. I had it set to 500 emails per a hour and then realized I can actually send 11k emails per a hour. So I paused my campaign and updated the mandrill server so that it would send out 10k emails per a hour...
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