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Is there a way to just accept the payment and have no affect on the system? (no reset counter, no credits added) I wish to just receive the payment and I'll add the credits manually and reset counter if needed (it used to work that way in the past if i recall correctly) Thanks

Hi, i have records in campaign_track_open where location_id is not null and ip_address is null how is it possible, Are there more parameters that the location is derived from other than the ip? Thanks

Hi, This doesn't answer my problem, I'm talking about existing customer that doesn't change groups, He wants to buy more credits just because his list of 101K can't be sent due to 100K credits balance. So when he buy new package he loses his 100K credits because of the counter reset (this...

Hey, is there any news regards: * My customer renewed his package because he was intended to send a large list and his account was short just by few credits, So when he renewed to new package, his counter was reset and he lost the credits that he had from previous package. This customer setting...

Since the API doesn't let me set "campaign actions upon subscriber event" i manually created a campaign with all desired preferences and i just copy it via the API Copy endpoint, after the copy ends, the campaign appears as draft, i update it using API update endpoint, it get updated but it...

In campaign stats report path: "https://app.mailmonster.me/customer/index.php/campaigns/CAMPAIGN_UID/reports/open" I have all the openers of a campaign with their IP, date added etc.. I wonder how this data can be fetched via the API, I'm already using the API successfully, so I tried to add...