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@twisted1919 - Nope, still received nothing of the auto-responder campaign. Can-I create an user and give the credentials to you by PM so you can see what's wrong? Thanks for all the help so far!

@twisted1919 - I was sure I allowed it, but it seems that I didn't. I updated the campaign and will see if it will work.

@twisted1919 - I tried yesterday, but it didn't work. The segment had one subscriber (while clicking on "Show matching subscribers"). No sending was done. I put 0 hour, should I used 0 day instead?

@twisted1919 Thanks for you reply! I didn't know about the [PAST_DAYs_X] tag. I understand that I can create an autoresponder with a segment that only include the right customers. However, which event do I associate the autoresponder? AFTER-SUBSCRIBE set to 0, with incl. current subscriber?

@twisted1919 - We want to send satisfaction surveys to our customers after 1 week, 1 month and 3 months after purchasing one of our paid service plans. However, we also offer free service plan, so we cannot simply take the creation time in Mailwizz, since even our free service plan customers...

Sorry I it was already asked, but I didn't find any topic about it. Is there a way to trigger an Autoresponder campaign based on a date custom field? Or a way to create Autoresponder trigger ourselves?