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Hi There, I want to edit the common layout. But when I try to edit the common template the options not visible to edit it. Please check the picture below. Please let me know if there is any option to enable it. Thanks

How to assign specific delivery server to customer registration emails?

Hi, I need to create a segment to find all contacts that were added more than 45 days ago. I have given conditions as per attached screenshot but it does not show me right number of contacts. Do you see anything wrong with the condition. Thanks, Sandeep.

Is there a way I can find email addresses from my Mailwizz across all lists who have opened any campaign twice or more. In other words the person should have opened atleast two campaigns

Hi, Is there a knowledge base article on how to use sub account feature in 2.0. I did not find the link. Thanks, Sandeep.

I need to restart my server which hosts Mailwizz on Apache2 along with many other websites. Are there any prerequisites before I can restart my server?

Hi, I am looking for an Nginx expert to help me install Mailwizz along with iRedmail on Ubuntu18.04. When I installed iRedmail it automatically installs Nginx. But I am finding it hard to get Mailwizz working on same Nginx. Thanks, Sandeep.

I am getting an error "Current segmentation is too deep and loads too slow, please revise your segment conditions!" Please see attached. What is the reason. Even if I put only 15 days I get same error.

Hello, I have a list of 10,000 subscriber and I don't want to target 10,000 subscriber at once. First Day I want to send 1-1000 subscriber, second Day 1001-2000 subscribers, Third Day 2001-3000 and so on i.e. Daily I want to target 1000 unique subscriber with same campaign in the list. Or can I...

Hi, I need to import huge amount of data (with lot of segments like age, DOB, ZIP, State, Fname, Lname etc) in to Mailwizz among multiple lists. Right now all of the data is residing in Amazon S3. We are looking in to calling Mailwizz API using node to push the data from S3 to Mailwizz lists...

My campaign date / time is being postponed by a day automatically. If I schedule a campaign for 29 October, 2020 7 AM - it send at time automatically changes to 30 October, 2020 7 AM. I am not putting date/time by hand but using the Mailwizz date/time picker. Any clue what can be wrong.

I have two instances of Mailwizz. I export a list from Mailwizz#1 and import it to Mailwizz#2. In Mailwizz#2 status of everyone comes as "confirmed" while there is another column created with status from Mailwizz#1 (confirmed, blaclisted, unsubscribed). What I want is that list is imported in...

I am sending an automated newsletter using RSS feed and followed this article : https://kb.mailwizz.com/articles/embed-xml-rss-feeds-into-your-campaign/ I need to insert some HTML code between different items posted on my website example in newsletter after article number 1 and before article...

It seems Mailwizz open and click tracking is not able to differentiate click/opens from firewalls, bots and other non-human agents. The open and click rates look quite bloated. I have my URL passing through bitly but the number on bitly are much lesser then the numbers shown on Mailwizz...

Is it possible to send a campaign only between 10 AM -5 PM EST and then it resumes again everyday day between same 10AM-5PM EST.

In the backend -> settings -> customers -> campaigns we have an option to put "List unsubscribe header email". Is there a way to automate this - as soon as an unsubscribe request is received over email - Mailwizz unsubscribe them.

Is it possible in Mailiwizz to create streams for receiving domains. For example when I run a campaign I want all emails to a groups of domains (say yahoo.com, aol.com, att.net and bellsouth.net) to go at (1) a specific speed (2) to go from a specific delivery server. I can do this from my...

How does this work in 1.9.12 " [ADD] - Added dynamic segment conditions for campaigns actions like opens and clicks with time intervals"

Hi, I have integrated 2CO (MailWizz EMA integration with 2Checkout) from backend and have configured it for Production usage. Now when I try to place an order from customer end - I get an error "Unable to load payment data!" Please see attached screenshot. How can I resolve this...

Is it possible to use system servers (provided customer is allowed to use system servers from backend) for a specific campaign. While running the campaign from customer account I did not select the available delivery server and assumed that campaign would go from system server but it actually...