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We are currently set up in Mailwizz with a send-from domain of (as an example) example.com. We use our own version of PMTA for SMTP residing on our own cloud server. Mailwizz is installed at email.example.com and the pmta server is mlr.example.com. We have been using a single DKIM signature for...

Looking at the list_subscriber table I see that there are multiples of the same email address. Each instance of the same email address has it's own, and different, subscriber_id, subscriber_uid and listid. So does this mean that if a user's email address is on 3 lists, while the email address...

Hello. We are running Mailwizz version 1.8.6. We have been using XML FEED from our https://clarion.causeaction.com/feed/ site for a long time with good results. But I just tried to add Images with this code. <a href="[XML_FEED_ITEM_LINK]"><img height="100" src="XML_FEED_ITEM_IMAGE" width="100"...

We have been using Mailwizz for years...we are not novices. Usually it performs nicely. We send 250,000 emails each day. We moved our operation from AWS on Ubuntu 16.04 to Digital Ocean on Ubuntu 18.04 over a month ago. Twice it has stopped recording bounces. There is no apparent problem when I...

Has anyone else run into this problem? We have been sending a daily Newsletter to 100k subscribers for almost 2 years now. Except for a recent bug in MW, that was fixed in a previous version, the XML RSS Code has been working flawlessly. On 09/26/19 I updated PHP on our server to version 7.3.9...

I have come to find out...from Port25 itself...that their PMTA Management Console app is inherently insecure. That's pretty funny considering how much they charge for it. I suppose I could set up VPNs connecting our various Amazon EC2 servers...but I would rather find a more secure app for...

Hello, Has anyone seen a problem with the Calculations for Campaign statistics after the update to MW version 1.7.2? We updated last night an see incorrect calculations today. The campaign sent on 02/19/19 seems to be correct. Both campaigns used the same list with the same number of...

Hi all. I placed this question in a Support Ticket yesterday but I have not heard back yet, so I am trying the Forum to see if anyone has a suggestion. We have a link in a customer's template that gets broken when processed and sent by Mailwizz such that, when clicked, the link produces this...

Hello. Once again I have been notified that 2 of our SMTP servers have stopped reporting bounces. I look at the bounce servers and see that once again they are STUCK on "cron-running". Why would that happen many times? Is it a setting on the back end? I don't think they are set up any...

Hi, Has anyone had this problem? We are on version 1.5.1. waiting for the next version with the slow sending fixed before we upgrade. We tried exporting one of our average sized subscriber lists of 45,000 names using the List Tool for exporting to CSV. We opened the specific list we wanted and...

Is this the expected behavior? Finally we decided to test recurring campaigns. We send a Newsletter to 200,000 subscribers every morning at 5 AM. We have been doing it manually every day. So in anticipation of an afternoon edition, this morning at 8:35 Am we ran a test on a small list. We set up...

Hi. Before we understood that differences in naming fields, even just by letter case, will create extra "custom" fields. We wish to clean up ALL the subscriber lists of ONLY the custom fields. Then we will be very careful to add only a few "standard" custom fields.. like "firstname" "lastname"...

Hi, We send about 500k emails a day. Occasionally we get complaints about the [UNSUBSCRIBE_URL] not resolving. Such as: When we test the link it seems to work just fine. Is there any reason it would appear not to work for our subscribers? For example: If we are in the middle of a 250k campaign...

Hi, When we first started with Mailwizz we uploaded subscribers with Fields from several previous email systems. As a result we ended up with fields like fname, First Name, first name and firstname. We now want to "standardize" on only 2 custom fields for all subscriber lists. That would be...

We have been getting "Your email contains nothing" complaints. And we continue to get these complaints. Not many for 300,000 emails a day but still... Why would this be happening. Nothing? It must be the 10th time we heard this. Must be a bug in Mailwizz when used for high volumes of mail...

www-data process is using 300 to 400 mb of memory per call. That seems like way too much. We've been sending about 250k emails a day in 8 campaigns spaced 30 minutes apart. Does anyone know how much this process should be using to run? Or what configuration options should I look at for 30 GB of...

Here is an interesting new twist. We noticed only a few subscriptions from our website the last few months. so I tested the form and found it was taking 30 seconds or more for the response to "Check Your Email for Confirmation" message to show. We have 30 GB of memory on the server. I have...

Well this is a bit strange. I'm wondering if any other Mailwizz users have seen this. We send several million emails a month. Lately we have gotten a couple complaints like the one i will paste here. Of course not everyone will take the time to let us know what they are receiving...most will...

Hi guys, We just got a large suppression file from a vendor that contains MD5 email hashes. I tried searching the forums on "md5" but was told by the search utility the "search string was too short". I see there are Blacklist settings for allowing MD5 emails but I don't know how the system...

Hi Guys. We uploaded 18,000 names to the customer blacklist by mistake. We have 2.3 million subscribers so that is really a small number in comparison. I have been trying to delete those names (I use the word "names" for email addresses...habit from 30 years in the direct mail business...long...