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  1. rags810

    Huge Server Load Despite of Recommended Settings

    My server takes a huge load because MailWizz App. I have done the recommended settings on my dedicated server and still have load issue. Am I making something wrong, my server is well optimized also. Cron Settings Screenshot: http://prntscr.com/dgt7z5 Server load Screenshot...
  2. rags810

    Unsubscribe URL gets appended all the time.

    I have made settings in settings > campaigns > template tags and required fields are [COMPANY_FULL_ADDRESS] AND [UNSUBSCRIBE_LINK] Issue 1: While creating group, I have added custom footer in Campaign tab with above mentioned required fields and had saved the group. But when I create a new...
  3. rags810

    Deletion of Delivery Servers Usage Logs and Campaigns Delivery Logs

    When the customer is deleting the campaign, the logs are not being deleted of Delivery Servers Usage Logs and Campaigns Delivery Logs. I am using 1.3.7.2 version. Why is it not being deleted when we delete campaign? There are more than 1.3 million records in Delivery Servers Usage Logs. So...
  4. rags810

    Campaign Stats Confusion

    I am pretty confused with the campaign stats. http://prntscr.com/91vst1 As per the attachment URL, Total Unique opens 33 Total Unsubscribe count is 319 If users has not opened this email to unsubscribe, then how come it is not counted in unique opens. As I could see total unsubscribe...
  5. rags810

    Customer sending email over the quota

    How is it possible to send more than mentioned quota from a customer? Is this a bug? My sending quota setting in the group Am I doing something wrong with the settings?
  6. rags810

    Adding Additional Credits to a customer

    Does anyone know, if I have already created 10000 group and assigned that group to the X customer and If I want to add an another additional 2000, then How do I add the same to X customer?
  7. rags810

    Viewing Attachment Details on Campaign Overview

    Where exactly I can view the information if I have sent an attachment in the mail. I tried in the following url, /customer/campaigns/randomid/overview But there are no info on attachment. This information is helpful when I have sent multiple campaigns and I should know for which campaign, I...
  8. rags810

    Delivery Server Error

    I have been getting the following error when I set up delivery server while I validate, http://prntscr.com/6jqc1x I try to set up with one of my dedicated server site settings, I get same error. Now, I tested with gmail credentials, still the same error. Gmail settings as shown here...
  9. rags810

    Validating DNS Issue of SPF records

    My SPF records gets validated in several online testing sites, but when I try it from Mailwizz it never validates, it always throws an error as following: Unable to find proper TXT record for your domain name, if you just added the records please wait for them to propagate. What could be wrong...
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