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Noted and we'll do that. Thanks!

Version 2.2.1. I even checked against the MySQL database. I validated that there were no new updated or new record creation for the campaign action. Any ideas on how to find out what is going on?

Hi, We started noticing this early this year. I was hoping updates would fix it but it never had been the case. Our purpose for this is to track the last open date of our subscribers so we can use it in our segments. Any ideas? Thanks a lot! Regards, Joseph

Got it! Thanks a lot!

I appreciate the quick reply. In that case, how do I change it back to confirmed or eliminate the blacklisted status completely? Thanks!

Hi, I a strange scenario in my subscribers data. Checking the "List subscribers" page, I can see the email has the status of "blacklisted" But when I "Update existing list subscriber" page, it's marked as confirmed. How is that possible and how I can change it back to confirm? Thanks in...

I see. So it's solely mw_email_blacklist? It never takes a look at the other tables?

Hi, During the live CSV import process, sometimes mailwizz would tell us that it will not import the email because it's blacklisted. With that in mind, what does mailwizz use as the basis of the blacklist information? What table in the database? mw_list_subscriber? mw_email_blacklist? Thanks...

Hi, I understand that the "sync-lists-custom-fields" cron job creates the empty records for the custom fields. My question is, "Can we do this for specific Lists only"?. The reason we'd like to avoid this is to save on database space as we have a very big database. Thanks in advance for any...

Hi, I have this old Mailwizz implementation. Would there be an issue if I upgrade from 1.4.1 to 1.7.2? Thanks!

Hi, I need a little help on a particular scenario. My main question is -- will the blocked emails (via domain policies deny domain) cause a negative effect on my Open Rate? Meaning it will be counted as unable to send? 1. I have an existing campaign that is already sending 2. I paused the...

Hi, We've set up some FBLs in returnpath.net to answer some flagging issues we are getting. I still don't have a deep verification but I get the feeling that the reported email addresses in the returnPath FBL is not being unsubscribed. With that said, I do have a couple of questions to...

I have the same issue as well. But my version is 1.5.7. Any ideas on what could be the cause?

I understand. We used to have it on Neolane and Splio which is why I just thought of looking it up in Mailwizz. It's ok. Thanks a lot!

Hi, Does mailwizz have a Click Zone feature? It's where we can see what what specific area in the mailer has the most clicks. If not, is there an extension for that? Thanks a lot! Regards, Joseph

Is it possible to also view the Heat Maps on Shared campaign stats? Thanks a lot!

For me, it would be interesting to find out if anyone else is having problems sending emails to free.fr with mailwizz (we send a lot to them). Normally, problem usually is the blacklisting of the sending server (not the smtp). But there could be other cases because our in-house mailer doesn't...

Just to clarify your question. Your not getting any hard bounce information on your mailwizz?

Is it possible to send a particular campaign in Mailwizz where there are no additional headers inside the email? I understand Mailwizz needs to insert them for different purposes (tracking, bounce checking, etc). However, I would like to make a campaign that is super simple like it was sent from...

Understood. Thanks a lot!