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  1. Jota

    No Bounce info through Amazon SES

    Hi, I'm testing SES via API and it works excellent. Problem is that I don't get bouncing info. Why ? I see this in a small test campaign: And I see this in my SES panel: So I don't know what are my bounces ! I previously checked this post just in case...
  2. Jota

    Modify active campaign

    Hi, seems that we're sending a campaign with a wrong link. But we already sent to some subscribers the campaign. I understand that I must cancel the active campaign and then resend it with corrected code in a new campaign. The thing is, how remove ppl that already got the email in the new list ?
  3. Jota

    MailWizz doesn't reply anything for any API

    Hi, seems that API is not replying to our WordPress plugin to request new subscriptions. We sent a ticket to plugin dev and he checked and said this: "I've just checked. Your MailWizz doesn't reply anything for any API requests. Please contact MailWizz developers and ask them to check that...
  4. Jota

    Bouncing rates

    What about the "bouncing limits" considered in the WarmUp processes ? We're using old small lists from some of our sites at the same time that we're warming up new IP and new domain. So question is: Is it "okay" a bouncing rate of 3-4% in this process ? I know it's not, but we're using...
  5. Jota

    Hotmail and Gmail Domain SPAM marks

    Hi, Before of all allow me to explain, we're a very small web agency, and we have been working with Sendy and SES for some time. We've been sending very small campaigns to small lists (always double opt/in) with a generic domain of us (ourowndomain.com) until some day, accidentally, we sent...
  6. Jota

    Pending-sending, waiting eternally .....

    Well, I get this problem just in some cases with one domain. Let's call it domain1.com When I try to send campaigns, with domain1.com, I get stuck with "Pending-sending" typical error. Otherwise, with user domain2.com it works perfectly. Is not a cron issue, I already checked, also, I check...
  7. Jota

    Generic Questions / Warming Up IPs / New Domains

    Hi ! We are a very small Web Agency and we're in the way to begin a new platform using Mailwizz and move our sendy / SES emailing clients (just 2 or 3 lists). We already being testing MailWizz for long time, but never moved real lists in to it. We want to use 16 cold IPs and also 4 new...
  8. Jota

    General Question - Specific needs for a project

    Hi, we have a client (.net management applications) that needs a way to send monthly invoices to its clients and keep those invoices (or other emails) in to an application like mailwizz. So my client's end users won't lose those relevant documents and they will be stored on this system...
  9. Jota

    Some issues after reinstalling

    Helo, we purchased masilwizz about 1 year ago but never went to production. (we're using another mailing) Now we're giving a try, just reinstalled latest MailWizz and all works more or less fine, but some links don't. Example, I can't import any csv list, since button don't work in backend (...
  10. Jota

    Email delivery is disabled at the moment, please try again later!

    I get this error after trying to subscribe in to a form ... why can this be ? thanks
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