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    Where to find spam complaints related to autoresponders?

    Hello, We've gone live with a big instance of MailWizz and the autoresponders are cranking along. We have several delivery servers. SES, Elastic Email, and PMTA. When it comes to Autoresponders, where will I see that there's been a complaint? IN the back end part of MailWizz, the "Campaign...
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    Autoresponder Parallel Campaigns

    HI @laurentiu - yes I understand these. I'm specifically asking about AUTORESPONDER campaigns. Not regular campaigns. Check my example above, and let me know if autoresponders are processed the same way as regular campaigns... if you can. Thank you! :) @twisted1919
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    Autoresponder Parallel Campaigns

    QUICK QUESTION: in cron settings, I have "parallel campaigns" set to "1". I just want to make sure this doesn't effect autoresponders. Example: Let's say I have 300 subscribers on list "A". 150 of these subscribers need to get autoresponder #1 that triggers 24 hours after they get added...
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    Segmenting Performance - Large List

    Hello! We are about to start migrating our data to MailWizz for a go live. A question before we do this. Segmenting is extremely important to our business - and I want to make sure performance will not be impacted too much the way I plan to use segmenting. One list will be the "catch all"...
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    PMTA bounce issue with bounce handler script

    Yes...it works great @cong! We didn't need to do any of your additional modifications to get it to work right out of the box. It just "works". We did modify the hard/soft bounce rules slightly.
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    Deleting/Archiving "Campaign Delivery Logs" Best Practice?

    @twisted1919 thank you! This MailWizz system is ALL autoresponders - I don't use it for normal broadcasts. So it seems this log will keep growing and growing for autoresponders, yes? I could see this getting very large over time. It will be millions and millions of records over time. Is...
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    Deleting/Archiving "Campaign Delivery Logs" Best Practice?

    Hello, I can't find detailed information on this - other than a process for archiving that is manual - and maybe something that is still in development. What is the best way to deal with "Campaign Delivery Logs" for large MailWizz installations? I am seeing these are never deleted or...
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    Stress Testing Before MailWizz Go Live

    Thanks @twisted1919 - without knowing exactly how MailWiz has been developed and where potential bottle necks could be... here's what I'm going to do. I'm going to import several thousand records onto the lists, so that they all get autoresponders SENT to them - which will trigger a list MOVE...
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    Stress Testing Before MailWizz Go Live

    Hello! I just wanted to get some help figuring out the best way to "stress test" my new installation of MailWizz and the Amazon LightSail server it is hosted on before formally going live. The goal is to make sure it can handle our email load before going live - at which point it would be an...
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    ElasticEmail Bounce Processing Crushed Server

    @twisted1919 it's working and here's the solution for the benefit of all mailwizz owners. I'm using cloudflare - but you could do this in any CDN as long as they are your DNS server. Basically set a page rule or firewall rule that BLOCKS traffic that goes to your mailwizz bounce API URL AND...
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    ElasticEmail Bounce Processing Crushed Server

    @twisted1919 thank you for the response! The problem is, ElasticEmail sends all the "throttled" bounces, and other large volume soft bounces. On a big email send - this presents problems. When 18,000 bounces try to hit a server within an hour or 2 - which invokes server resources re: MailWizz...
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    ElasticEmail Bounce Processing Crushed Server

    Hello, I did a big broadcast, and one of the shared ElasticEmail IP addresses was generating lots of bounces because it was blocked. Like 14,000 bounces. This means 14,000 calls to the MW ElasticEmail listener. And it bogged down the MW server so much that it was unresponsive. Does anyone...
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    List Hygiene - It's Vital But Not Sure Mailwizz Can Handle It

    Here's what I'm going to do guys... 1. I created a custom field in all lists called "Last Date Engaged". 2. For every autoresponder or broadcast OPENED, I'll update this to the CURRENT DATE. 3. For every autoresponder or broadcast CLICKED, I'll also update this to the CURRENT DATE. (AS you...
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    List Hygiene - It's Vital But Not Sure Mailwizz Can Handle It

    I was just going to come post about this and ask what the best way to do a re-engagement campaign would be. It is VITAL to have this. I have like 180 days of autoresponders... then people get moved to a general broadcast list. My goal is to have a process where if someone hasn't OPENED or...
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    What is your opinion about MailWizz offering a global blacklist service?

    @twisted1919 this is a great idea. You would definately have to offer this as an additional service to MailWiz users who can choose to USE this service or not. I can say, I run opt in lists for my business and my complaint rate is .0025 (2.5 times what Aweber allows) - and I run a real...
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    Upgrading speed...

    Hello, I'm upgrading to 1.8.7 right now - and I've got it down to a 16 step process, which includes backing everything up, stopping crons, uploading files, etc, etc. Uploading the files in the "upgrade" folder takes FOREVER. Is there a better/faster way to do this? I'd love to use the "auto...
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    Updating subscriber fields through API

    @twisted1919, or anybody else who has an answer... when I READ records from the API by custom field, is it possible to sort things by date added? I want to process the OLDEST records first... It's this API call specifically... // SEARCH BY custom field $response =...
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    Updating subscriber fields through API

    Yep, this works perfectly. Thank you so much!
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    Updating subscriber fields through API

    Hello! We have an API call to update a custom field value for a subscriber, and then another one (immediately after) to UNSUBSCRIBE them: $response = $endpoint->update($list['general']['list_uid'], $record['subscriber_uid'], array( 'MOVE' => '2' $response =...
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    Amazon SNS bounces / complaints

    It was cloudflare BLOCKING the requests! It works perfectly now that I've adjusted the firewall rules. I feel really bad about this - it was my mistake I missed this. @twisted1919 supported me the whole way, tested things, and helped me so much.... MailWizz is an awesome software, and...
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