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    Issue setting up - sending verification email through AWS

    @twisted1919 - if email address inserted is not valid then i have this error:
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    Issue setting up - sending verification email through AWS

    @twisted1919 - I tested and it's working PHP Version 7.3.20
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    Redis for cache.

    @serbanovvostrov - you need to open main-custom.php file from 'path_to_your_app'/apps/common/config/ and insert: 'components' => array( // ADD REDIS FOR CACHE/MUTEX START 'cache' => array( 'class' => 'common.components.cache.RedisCache', ), 'mutex' => array(...
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    How to Choose Delivery Servers for Sending Emails

    You don't need to add delivery server in customer area. To chose delivery server in campaign click "Show more options" button on Campaign setup step.
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    Segmentation by country

    This command run one time a day when daily cron are running. You can make this command to run whenever you want by adding it to your crontab list, read this articles to understand how cronjobs works: https://kb.mailwizz.com/articles/what-are-the-cron-jobs-that-i-have-to-add/...
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    How to Choose Delivery Servers for Sending Emails

    Enable this option Backend > Settings > Customers > Servers > Can select delivery servers for campaigns , if your customer make part of group check this settings in that group
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    Segmentation by country

    Your command must be like this: php -q /path to your app/apps/console/console.php sync-lists-custom-fields --verbose=1
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    List migration from one Mailwizz to another

    That is not possible, but you can do it manually: 1. import csv in your new list. 2. extract blacklisted subscribers from your csv file and upload this file in Email blackilst 3. extract unsubscribed subscribers from your csv file and use Bulk action from source in "Your List" > Subscribers >...
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    Segmentation by country

    You need to wait for that command to running, for default sync custom fields run one time a day, also you can run it manually following this example: https://kb.mailwizz.com/articles/debug-send-campaigns-command/ and replace in command: send-campaigns with: sync-lists-custom-fields
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    moving subscribers in lists

    When you create a list or update there is a option to do that Subscriber actions > Action when subscribe - When a subscriber will subscribe into this list, if he exists in any of the lists below, unsubscribe him from them. Please note that the unsubscribe from the lists below is silent, no email...
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    Unsubscribe Tag not working, add state field not working either

    Insert [UNSUBSCRIBE_LINK] in your template and this tag will generate a link to unsubscribe having the text set to "unsubscribe".
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    Segmentation by country

    @AllRems - Make sure you have sync custom fields option enabled Backend > Settings > Cron > Custom fields sync > Yes.
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    CKE/WYSIWYG changing HTML code

    @stocks81 - can you upload here your template so we can test it too.
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    question about import list

    That is not possible, on the same customer you can keep status for each subscriber using Lists > Tools > Sync but if you export as csv and import again that list all subscribers will be imported with status confirmed.
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    How to Setup Email Box Monitor on MailWizz?

    These delivery server would be added on his customer account. If not allow to add delivery servers then customers will use your delivery servers added in backend area. Also check this article: https://kb.mailwizz.com/articles/understanding-the-application-structure/
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    Error logs and & valid server

    All internal bounces are SMTP server related issues
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    Error logs and & valid server

    @Outmaster Fatal error - a fatal error means a SMTP error that has a return code higher or equal to 450. - this happens when for example the account we try to send the email does not exist on the target server, or it has been closed. Soft error - a soft error means a SMTP error that has a...
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    When creating the webhooks, we got following errors: target must be a valid URL

    @Amy - Go to Backend > Settings > System urls and click on Regenerate urls and try again to validate your delivery server.
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    How to Setup Email Box Monitor on MailWizz?

    From there you set how many Delivery servers or bounce servers, etc. your customers can add, for example if you set: Max. delivery servers > 5 then your customers will be able to add maximum five delivery servers and so on and for the others settings like Max. bounce servers, Max. feedback loop...
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    How to Setup Email Box Monitor on MailWizz?

    These are based on how many emails you are using in reply-to on your campaigns, if you are using only one then one email box monitor is enough. Servers which you are allowed in Backend > Settings > Customer > Server or if your customer make part of group on Groups > "Group name" > Servers If...
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