Search results

Hi, I have some weird issue. I migrated my mw installation to a bigger server. All seemed to work well, but now trying to import subscribers to my list O get this error: CDbCommand failed to execute the SQL statement: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '0' for...

My mw app went offline today .. in the logs I see: " 2017/11/04 08:36:01 [error] [system.db.CDbCommand] CDbCommand::fetchAll() failed: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'is_added' in 'where clause'. The SQL statement executed was: SELECT * FROM `mw_email_blacklist` WHERE...

I get it :-) thxs, I will open a support ticket

Hi @twisted1919 thank you for the answers. I don't see how the delivery server can be a problem. I send campaigns, I send test emails. They get there alright. I opt in to my list, but the confirmation email never gets delivered. What can I do to find out what's going wrong? How can I find...

Hi, I have a few questions First about transactional emails: I understand they are sent out using a random DS Is there anything inside the header for ESPs to know that these are transactional emails and not campaign emails? Like in the header the precedence says bulk for campaigns. Does it...

Hi, does anyone know, if it is possible to sort campaigns somehow? I know, when I am on the campaign page customer/index.php/campaigns/index I can select to only show autoresponder, or to only show one group or all campaigns to one list But then, say I edit one campaign I come back to the...

Ok, in the end I set up a complete new instance of MW using fresh 1.4.3 download from evanto ... and the issue persists. I can rule out any fucked up mw code. Must be my server configuration. Can you help me with this @twisted1919 ? If so, I will buy support pack and open a ticket for you to...

Thxs @twisted1919 ! Will do :-) :-)

Hi @twisted1919 thank you - I don't wanna waste your time though. I was thinking maybe the developer who helped me set up my server messed around in mw code too otherwise, I wouldn't understand this going wrong? Let me try one more thing - just need to know if it will break my mw installation...

@twisted1919 ok thxs, I have removed the file to answer your question: What you see is all that ever happens in the second shell instance. When I run the send campaign command this is the result: [2017-08-23 06:42:08] - Loading 5 campaigns, starting with offset 0... [2017-08-23 06:42:08] -...

@twisted1919 I found a file on my server in apps/console/commands/shell called send-parallel-campaigns I looked through the mw folders for version 1.4.3 and 1.4.1 and neither in latest nor in update this file exists Could it be a leftover from an earlier version? Could it cause the issue?

I did that, @twisted1919 but in the second instance the output is: [2017-08-23 06:42:08] - Loading 5 campaigns, starting with offset 0... [2017-08-23 06:42:08] - Found 1 campaigns and now starting processing them... [2017-08-23 06:42:09] - This cycle completed in 0.31 seconds and used 4 MB of...

screenshot here: https://ibb.co/iD9t1k you can see that the send campaigns command runs for 1583 sec and uses 22MB - this one has sent 400 emails the next commands run for a few sec or less, use 2MB and send no emails Any suggestion? Maybe MW is thinking pcntl in on and locking the sends?

Thxs! Got the crons running again now

you are most welcome

Yes, I saw, we were posting at the same second exactly :-)

Ok, so if my mw installation is behaving odd - ie it is not sending in parallel but waiting for the first send to finish before the next one starts - what can I do to find out what's happening? And find out how to fix it? I am running 1.4.3

Thank you @twisted1919 ! I was really confused right now by the answer @frm.mwz gave

I don't understand your answer. sorry. First of all, pcntl is disabled And second, are you talking about the debug command or the regular way mw is running? Maybe I am daft, but this is what I thought is happening when MW is running regularly - without pcntl: Cron triggers send campaigns...

It can be only email, but if you only have email addresses then put them into a txt file - that way you will have no headaches about how to format.