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  1. C

    Extend support no longer an option?

    Update - extending support is $137.50 where a new licence is $69??
  2. C

    Extend support no longer an option?

    We have 4 licences for Mailwizz. Our support is about to end (9 days left). I wanted to extend support but it seems I can only buy a new licence, not extend support for an existing one?
  3. C

    Unable to send email - subscriber rejected

    Hi, We saw this error message today: Unable to send email A subscriber has been rejected from joining the <link removed> list because the system was not able to find a suitable delivery server to send the email. Can we tell any details of the subscriber? Thanks Amanda
  4. C

    Import and multi value custom fields

    I would very much like this option to. We have users being imported every month that we have a custom field with multiple checkboxes. Currrently our Systems Admin has to do a manual massage ont he field to get it to populate the checkboxes correctly.
  5. C

    Send campaign to multiple segments?

    For our client it is a lot of extra work whereas a simple checkbox to select segments would be a whole lot easier.
  6. C

    Send campaign to multiple segments?

    This is really not ideal at all. We have some lists with 22 segments. If we want to send to 10 of them, we would need to duplicate the email 10 times. Sometimes these emails are sent weekly. It would be a whole lot easier to just be able to select multiple segments.
  7. C

    Mailwizz 2.0 - How it is possible to send one campaign to multiple lists?

    I agree it should be simple enough to send to multiple segments within a list? Just a dropdown/checkboxes to select which segments to include in one email. Or tags would also be useful, e.g. send to all users tagged X,Y,Z etc. I can't see that this is possible nay way at all.
  8. C

    Send campaign to multiple segments?

    Is it possible to send a campaign to multiple segments within a list? It seems this options is no longer available: Backend -> Settings -> Customer -> Campaigns -> Send to multiple lists.
  9. C

    Survey title and footer

    Is there a way to hide the survey title and footer? Also, the phone number field default to USA. Is there a way to make it default to another country?
  10. C

    Possible to remove placeholder text?

    Never mind! I solved it :)
  11. C

    Possible to remove placeholder text?

    Is it possible to disable the placeholder text in the subscribe form? I tried css but it doesn't seem to work. Thanks Amanda
  12. C

    Is it possible to migrate over campaigns from one account to another?

    We merged 2 separate user accounts and the user is wondering if we are able to move across the campaigns from the old account to the new one? Thanks
  13. C

    Unsubscribe page just reloads - no message to user

    I was just testing in Firefox and the message appears there but not in Chrome. This is Firefox: This is Chrome:
  14. C

    Unsubscribe page just reloads - no message to user

    You get the message once you click the link in the email to confirm. When you initially complete the unsubscribe form, there is nothing to say "check your email". I'm wondering why the green banner isn't appearing.
  15. C

    Unsubscribe page just reloads - no message to user

    Yes you get that when you click the link in the email to complete the unsubscribe process. However, you are not presented with the green banner when you first complete the form.
  16. C

    Unsubscribe page just reloads - no message to user

    https://www.peninsulaco-op.com/subscribe/
  17. C

    Unsubscribe page just reloads - no message to user

    I just did some digging and it seems the div notify-container is blank:
  18. C

    Unsubscribe page just reloads - no message to user

    We are not seeing this green banner on unsubscribe (double opt-out is selected):
  19. C

    Subscriber exists - all fields populated with just email address

    It would be good to have a "double opt-in" for changes made to the profile too. So if you make a change, you have to confirm by email.
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