Campaigns getting stuck
- Thread starter Lakjin
- Start date
If CRON was not working properly, all the campaigns would not start.
frm.mwz
Well-Known Member
It could stem from quota settings or sending settings or if you have an old version and data was from that time the app can get stuck from malformed data.
Sorry, I dont have time for obviously useless suggestions.
I have no quota limits. What sending settings could be causing this? Also, what malformed data could there be and how can I identify it?
OptiBiz1
Active Member
Very nice attitude indeed!
frm.mwz
Well-Known Member
It'd be easier if you'd post screen shots of all of them. It could be e.g. no reset on quota, but in your case it is more on/off, this could be from overload, I saw s/t like this on someone else's server, their dbf was not optimized, and the DS' queue can get filled.
Pls also post any logs since start of stuck campaigns.
Sometimes campaigns get stuck and the reason is not easily found, and then the campaign restart button helps (but you mentioned this, just saw that).
This could be if you have some of the elsewhere on the forum mentioned characters that are not being processed properly by SwiftMailer. Also, if you imported data a few versions earlier other malformed data could have persisted. This is also elsewhere on the forum. I recommend using PHPmailer, it was in my tests 2.6x faster than SwiftMailer (and does not have those mentioned problems); it also does not delay (hang a bit) which can be observed in verbose sending (especially when you run many processes in pcntl).
Without more details or taking a closer look, this is what comes to mind.
Thank you frm.mwz, I'm going to try PHPMailer. Where is @twisted1919
twisted1919
Administrator
Staff memberBeen busy last couple of days working on a mailwizz service for blacklists.
Everything back to normal these days.
Everything back to normal these days.
Good to have you back! Any idea why campaigns are getting stuck?
twisted1919
Administrator
Staff memberIt is possible, but I don't think this is the problem for two reasons:
a) I had a heavier sending load prior to upgrading to the latest version. I was on a version that supported redis and no campaigns were getting stuck.
b) If the sending load is too high, wouldn't all campaigns fail? Only some campaigns are getting stuck periodically
Nonetheless, I'll try lowering it and see if that fixes it.
I lowered the delivery settings and same problem just happened. What the heck is going on?
It doesn't happen all the time, but it is happening periodically.
frm.mwz
Well-Known Member
See my post 10 days ago. Post all sending settings, all relevant logs, and verbose sending output. This may allow helpers to become more specific.
Again, what logs and how to get verbose output? If I knew what logs to look at, I would be able to figure out why myself.