Recent content by Caorda Support

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    Is it possible to migrate over campaigns from one account to another?

    We merged 2 separate user accounts and the user is wondering if we are able to move across the campaigns from the old account to the new one? Thanks
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    Unsubscribe page just reloads - no message to user

    I was just testing in Firefox and the message appears there but not in Chrome. This is Firefox: This is Chrome:
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    Unsubscribe page just reloads - no message to user

    You get the message once you click the link in the email to confirm. When you initially complete the unsubscribe form, there is nothing to say "check your email". I'm wondering why the green banner isn't appearing.
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    Unsubscribe page just reloads - no message to user

    Yes you get that when you click the link in the email to complete the unsubscribe process. However, you are not presented with the green banner when you first complete the form.
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    Unsubscribe page just reloads - no message to user

    https://www.peninsulaco-op.com/subscribe/
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    Unsubscribe page just reloads - no message to user

    I just did some digging and it seems the div notify-container is blank:
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    Unsubscribe page just reloads - no message to user

    We are not seeing this green banner on unsubscribe (double opt-out is selected):
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    Subscriber exists - all fields populated with just email address

    It would be good to have a "double opt-in" for changes made to the profile too. So if you make a change, you have to confirm by email.
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    Unsubscribe page just reloads - no message to user

    We have an unsubscribe page with double opt-out which works fine in as much as the email is received with the link – all good. What happens when the person clicks unsubscribe can be totally confusing though as the page just reloads with no message to say something like “Check your email for an...
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    Subscriber exists - all fields populated with just email address

    We have an existing Subscribe form where if a member inputs their email address and if they already exist they are redirected to a page that populates all the other fields for that member (e.g. First/Last, Member number, subscribed segments etc.). The user can then update the details as required...
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    Are conditional fields possible in custom subscribe forms?

    So we have a situation where we want to ask people if they want a publication by email or posted to them (physical copy). I can add the Post/Email checkboxes but is it possible to add a conditional field so if they pick "Post" then it shows an address field for them to complete?
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    dropdown and list field order

    I was also just looking to see if this was possible - would be on my wishlist for sure.
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    Unable to upload PDF in File manager

    I'm trying to link to a PDF uploaded via the file manager and I get the error: Unable to upload "This is a test document.pdf". File type not allowed. (application/pdf) It is in the list in the backend Settings/Campaigns/Attachments
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    Lock password for customer

    We have several users using one account because we can't share templates/lists across accounts or multiple users per account. They are worried that someone might reset the password, thereby locking everyone else out.
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