You get the message once you click the link in the email to confirm. When you initially complete the unsubscribe form, there is nothing to say "check your email". I'm wondering why the green banner isn't appearing.
We have an unsubscribe page with double opt-out which works fine in as much as the email is received with the link – all good. What happens when the person clicks unsubscribe can be totally confusing though as the page just reloads with no message to say something like “Check your email for an...
We have an existing Subscribe form where if a member inputs their email address and if they already exist they are redirected to a page that populates all the other fields for that member (e.g. First/Last, Member number, subscribed segments etc.). The user can then update the details as required...
So we have a situation where we want to ask people if they want a publication by email or posted to them (physical copy). I can add the Post/Email checkboxes but is it possible to add a conditional field so if they pick "Post" then it shows an address field for them to complete?
I'm trying to link to a PDF uploaded via the file manager and I get the error:
Unable to upload "This is a test document.pdf".
File type not allowed.
It is in the list in the backend Settings/Campaigns/Attachments
We have several users using one account because we can't share templates/lists across accounts or multiple users per account. They are worried that someone might reset the password, thereby locking everyone else out.