Recent content by Caorda Support

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    Lock password for customer

    We have several users using one account because we can't share templates/lists across accounts or multiple users per account. They are worried that someone might reset the password, thereby locking everyone else out.
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    Lock password for customer

    Is it possible to disable the ability for a customer to change their password?
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    Bulleted and numbered lists

    Yay, this works now (after updating). Many thanks! Is there an option for a simplified toolbar?
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    pointer-events:none added to web version of campaign

    This is the online version of the one we had issues with - https://mailstorm.caorda.com/campaigns/wa951s9zbj43f. If you inspect (in Chrome) and turn off the pointer-events:none, the link works fine. I can confirm that in the email version (Received in Outlook desktop and on mobile), the links...
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    pointer-events:none added to web version of campaign

    In the email, when received in a mail client (Outlook etc), the links works fine, but when viewed in Webmail or on the online version, the links do not work.
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    pointer-events:none added to web version of campaign

    I have noticed that in Chrome and Firefox, a "pointer-events:none;" is being added to the online version of a campaign. Outlook and mobile versions of email clients are fine, however, Webmail exhibits the same issue. Any ideas? <td draggable="true" id="exist-template-text-1560202667720"...
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    Bulleted and numbered lists

    We just updated to 1.8.1 and the issue persists.
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    Bulleted and numbered lists

    We are running the latest version from Envato.
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    Bulleted and numbered lists

    Yes, this does not appear in the drag & drop editor, only a basic version:
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    Bulleted and numbered lists

    I just noticed that there is no option to add a bulleted or numbered list in the text editor... or am I missing something obvious?
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    Look up user by email

    We want to have a "preference centre" on a website, so instead of the user clicking the link in the received email to update their subscriptions (list with segments), they can input their email in a web page and it looks up their email address, cross references it with the user ID and returns...
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    Instagram logo in social icons

    There seems to be no Instagram logo in teh social icons?
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    Changes made when toggling between template builders

    If I toggle to the template builder to where I can view the source and edit the surrounding td etc, if I save changes in that view and then come out and go back in again, my changes are not saved.
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    Error in URL for Update Preferences

    When including the Update preferences shortcode in an email template [UPDATE_PROFILE_URL], the URL is missing the colon between the https and the / : https//mailstorm.xxx I'm assuming this needs to updated in the source?
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